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1. Apply for a raffle permit (if required)

The first most pressing thing you must do is organise to apply for your raffle permit. This permit authorises you to run a raffle and sell tickets in a particular Australian state. On average, permit applications take two weeks from submission to be approved, so starting this process early will ensure your campaign can go live as soon as possible.

2. Set up a payment gateway account

To process credit card payments through your site, you will need to set up a merchant gateway account to facilitate online payments.

Our content management system supports either NAB Transact accounts or eWAY merchant accounts. Once you have setup your payment gateway account, we will need the API/Merchant key, password and Public API key (eWAY only) so we can link the payment gateway to your site.

When you are setting up your account, please ensure your account classification is set up “charitable” or even “products and services” rather than “gambling” with your merchant. If you are classified as gambling, the customer’s bank will charge them a cash advance fee, and we wouldn’t want that to happen to your supporters!

3. Choose your site URL name

The next thing would be to determine your site URL. It could be something as simple as charityname.auraffles.com.au. This is the first step needed for us to begin building your site.

4. Choose either a basic or full site

We offer either a full or a basic site as options. Full sites have much more information and a larger number of pages.

For example this is a full site, whereas this is a basic site.

If you are unsure of what you would like your site to look like- or what level of customisation you would like- you can view a range of the different active raffles on our platform here.

5. Fill out your raffle checklist

The Raffle Checklist provides us with all the important information needed to get started on setting up your site. The checklist can be provided to us towards the beginning stages of your raffle and updated throughout the process. To download the raffle checklist template, click here.

6. Create your banner images

Banner images are a great way to make your site appealing to supporters. The types of banners we can set up for you can be found in our Branding and Specifications document. View our current raffles page for some banner image ideas.

Banner images can either be provided to us by your organisation, or we can design them for you for an additional cost. Contact one of our team members to for more information.

7. Work on your site text

We will need some text to add to your site. The text we need is:

Basic microsites require:

  • HOMEPAGE TEXT (who you are, what you’re fundraising for, the prizes etc.)
  • CUSTOMER EMAIL TEXT
  • RAFFLE CONTACT INFO – This can be linked to your website, or any other external website.
  • RAFFLE T&C (Example here )
  • PRIVACY – This can be linked to the privacy page on your website, or any other external website.
  • RAFFLE TICKET text
  • CONFIRMATION EMAIL text
  • FAQs (Example here )
  • SOCIAL MEDIA links

Full microsites, require the above but additionally:

  • The CAUSE PAGE TEXT – Information regarding the event and fundraising
  • THE PRIZES PAGE TEXT – Itemised prize list that is in the trailer would be great here, or even just the main prizes.
  • RESULTS PAGE TEXT

If you’d like us to create the text for your site, please send us the information in a Word Document and we will happily do this for you.